Kidz Kab Express, LLC

Terms & Conditions

Effective Date: August 15, 2026

IMPORTANT NOTICE

Please read this Parent & Guardian Service Agreement ("Agreement") carefully before registering for or using any services provided by Kidz Kab Express, LLC.

This Agreement is a legally binding contract between Kidz Kab Express, LLC ("Kidz Kab Express," "Company," "we," "our," or "us") and the parent, legal guardian, or authorized adult ("Parent," "Guardian," "Customer," or "you") registering a child for transportation services.

By creating an account, submitting a registration, purchasing transportation services, using the Kidz Kab Express website or mobile application, or selecting the checkbox indicating "I have read and agree to the Parent & Guardian Service Agreement and Terms & Conditions," you acknowledge that you have read, understood, and agree to be legally bound by all terms contained in this Agreement.

If you do not agree with these terms, you should not register for, purchase, or use Kidz Kab Express services.

TABLE OF CONTENTS

Acceptance of Agreement
Eligibility for Services
Registration Requirements
Transportation Services
Parent & Guardian Responsibilities
Child Safety Requirements
Driver Standards
Scheduling Procedures
Pickup Procedures
Drop-off Procedures
Waiting Time Policy
No-Show Policy
Trip Cancellations
Subscription Plans
Payments & Billing
Late Payments & Collections
Refund Policy
Holidays & School Closures
Inclement Weather
Route Changes
Driver Substitutions
Emergency Procedures
Medical Emergencies
Child Behavior Policy
Parent Code of Conduct
Suspension of Services
Termination of Services
Vehicle Safety Standards
Independent Contractor Disclosure
GPS Tracking & Mobile App
Electronic Communications
SMS Messaging Terms (10DLC Compliance)
Privacy Policy
Intellectual Property

1. ACCEPTANCE OF AGREEMENT

By accessing, registering for, or using any Kidz Kab Express service, you acknowledge that you have carefully read this Agreement and agree to comply with all policies, procedures, and requirements contained herein.

Electronic acceptance of this Agreement shall have the same legal effect as a handwritten signature and shall remain binding throughout your use of Kidz Kab Express services.

This Agreement applies to:

Website registrations
Mobile application registrations
Monthly transportation subscriptions
Single-trip transportation services
Summer camp transportation
Summer school transportation
Before and after-school transportation
Transportation to extracurricular activities
Any future transportation services offered by Kidz Kab Express

2. ELIGIBILITY FOR SERVICES

Kidz Kab Express provides transportation services for children ages 4 through 17 years old.

To be eligible for transportation services:

The child must be properly registered.
All required forms must be completed.
The annual registration fee (if applicable) must be paid.
Payment information must remain current.
Emergency contacts must be provided.
The child must reside within the Company's approved service area.
Transportation requests must be accepted and confirmed by Kidz Kab Express.

Kidz Kab Express reserves the right to decline service requests that fall outside its operating area, exceed scheduling capacity, or otherwise cannot be accommodated safely or efficiently.

3. REGISTRATION REQUIREMENTS

All children must be registered before transportation services begin.

Registration may require:

Parent or guardian information
Child information
Home address
School information
Emergency contacts
Authorized pickup list
Medical conditions or allergies that may affect transportation
Custody or court orders affecting pickup or release, when applicable

Parents are responsible for ensuring all information remains accurate and current. Failure to provide accurate information may delay, suspend, or terminate services.

Annual registration fees are non-refundable and must be paid before transportation begins.

Registration is required for all monthly subscription plans. Single-trip services are not subject to the annual registration fee unless otherwise specified by Kidz Kab Express.

4. TRANSPORTATION SERVICES

Kidz Kab Express, LLC provides scheduled transportation services for children between the ages of four (4) and seventeen (17) within our designated service area. Our services are designed to provide safe, reliable, and consistent transportation for children whose parents or guardians require dependable transportation assistance.

Transportation services may include, but are not limited to:

Home to school transportation
School to home transportation
Before-school programs
After-school programs
Licensed daycare facilities
Summer camps
Summer school
Tutoring programs
Sports practices and games
Dance, gymnastics, martial arts, music lessons, and other extracurricular activities
Educational programs
One-time transportation requests (subject to availability)
Monthly subscription transportation services

Acceptance of a registration does not guarantee transportation for every requested trip. Services are subject to driver availability, scheduling capacity, weather conditions, road closures, and operational limitations.

Kidz Kab Express reserves the right to decline any transportation request that cannot be completed safely or falls outside the Company's approved service area or operating hours.

Transportation services are available by reservation only.

5. PARENT & GUARDIAN RESPONSIBILITIES

Parents and legal guardians play an important role in helping Kidz Kab Express provide safe and efficient transportation services.

By registering for services, parents agree to:

Provide complete and accurate registration information.
Notify Kidz Kab Express immediately of any changes to addresses, schools, emergency contacts, phone numbers, or medical information.
Ensure their child is ready and waiting at the designated pickup location before the scheduled pickup time.
Notify Kidz Kab Express of student absences, schedule changes, or trip cancellations as soon as possible.
Ensure their child follows all safety rules while riding in a Kidz Kab Express vehicle.
Inform Kidz Kab Express of any allergies, medical conditions, behavioral concerns, or special accommodations that may affect transportation.
Keep payment information current.
Maintain an active method of communication by phone, text message, and email.
Treat Kidz Kab Express staff and drivers with courtesy and respect at all times.

Failure to fulfill these responsibilities may result in delays, additional fees, suspension of service, or termination of transportation services.

6. CHILD SAFETY REQUIREMENTS

The safety of every child transported by Kidz Kab Express is our highest priority.

All children must comply with the following safety requirements while riding in Company-approved vehicles:

Seat belts must remain properly fastened whenever the vehicle is in motion.
Children must remain seated unless instructed otherwise by the driver.
Children must follow all instructions given by the driver.
Children may not interfere with the driver's ability to safely operate the vehicle.
Fighting, horseplay, bullying, physical aggression, or threatening behavior is prohibited.
Profanity, abusive language, or inappropriate conduct will not be tolerated.
Throwing objects inside or outside the vehicle is prohibited.
Tampering with seat belts, door handles, windows, or vehicle equipment is prohibited.
Children may not intentionally damage the vehicle.

For everyone's safety, the following items are strictly prohibited:

Weapons of any kind
Firearms
Knives
Fireworks
Illegal drugs
Alcohol
Tobacco products
Vaping devices
Explosives
Hazardous materials
Any object deemed dangerous by Kidz Kab Express

Parents are responsible for ensuring prohibited items are not brought into Company vehicles.

Repeated safety violations may result in immediate suspension or permanent termination of transportation services.

7. DRIVER STANDARDS

Kidz Kab Express is committed to maintaining high standards for every driver who provides transportation services on our behalf.

All approved drivers are required to:

Successfully pass a comprehensive criminal background screening.
Successfully pass a motor vehicle record review.
Maintain a valid driver's license.
Maintain all legally required insurance coverage.
Meet Company safety standards.
Successfully complete Company onboarding requirements.
Maintain a professional appearance.
Treat every child with respect, patience, and professionalism.
Follow all traffic laws.
Operate vehicles safely at all times.
Report accidents, incidents, or emergencies immediately.

To provide consistency for families, Kidz Kab Express will make reasonable efforts to assign the same driver whenever possible. However, driver assignments are not guaranteed.

The Company reserves the right to substitute drivers due to illness, emergencies, vacations, scheduling conflicts, vehicle maintenance, or other operational needs.

Driver contact information may be available through the Kidz Kab Express mobile application for transportation-related communication only.

Parents shall not use driver contact information for solicitation, personal business, harassment, or communication unrelated to scheduled transportation services.

8. SCHEDULING PROCEDURES

Transportation schedules are established based on routing efficiency, driver availability, school schedules, and operational requirements.

Pickup windows are approximate and may vary due to:

Traffic conditions
Weather
Road construction
School delays
Accidents
Emergency situations
Other unforeseen circumstances

Parents acknowledge that reasonable delays may occasionally occur.

Requests for permanent schedule changes should be submitted as early as possible. Kidz Kab Express cannot guarantee that requested schedule modifications can be accommodated.

Last-minute transportation requests are accepted only when driver availability permits and may be subject to additional fees.

Repeated schedule changes may require route adjustments and could affect service availability.

9. PICKUP PROCEDURES

Parents are responsible for ensuring that children are ready at the designated pickup location before the scheduled pickup time.

Drivers will wait up to five (5) minutes beyond the scheduled pickup time. After the grace period expires, the driver must continue the route to avoid delaying transportation for other families.

If the driver must return to pick up a child after leaving the scheduled pickup location, the return trip will be treated as an additional transportation service and will be billed accordingly, subject to driver availability.

For safety reasons:

Drivers will not enter homes, apartment buildings, schools, or businesses to retrieve children.
Drivers are not responsible for knocking on doors, ringing doorbells, or making repeated phone calls upon arrival.
Parents are responsible for ensuring that younger children are escorted to the vehicle when necessary.
Children should only enter vehicles clearly identified as operating on behalf of Kidz Kab Express.

When applicable, all Company vehicles will display Kidz Kab Express identification. Parents are encouraged to teach their children to verify the vehicle and driver before entering.

If a child is not present after the five-minute waiting period and no prior communication has been received, the trip will be considered a no-show and handled in accordance with the No-Show Policy.

10. DROP-OFF PROCEDURES

The safety of every child remains our highest priority throughout the transportation process, including drop-off.

Drivers will transport children only to the destination(s) listed on the child's approved transportation schedule.

Children will only be released to:

Their school or educational facility.
A licensed childcare provider.
An approved after-school program or activity.
The child's residence.
An adult listed as an Authorized Pickup Contact on the child's account.

Kidz Kab Express will not release a child to an unauthorized individual unless prior written authorization has been received from the parent or legal guardian and approved by the Company.

If there is uncertainty regarding the identity or authorization of the individual receiving the child, the driver will contact Kidz Kab Express for further instructions before releasing the child.

Parents are responsible for ensuring that someone is available to receive younger children when required. If no authorized person is available, additional waiting fees or alternate transportation arrangements may apply.

11. WAITING TIME POLICY

To maintain reliable service for all families, drivers must remain on schedule.

Drivers will wait up to five (5) minutes at each scheduled pickup location.

After five (5) minutes, the driver must proceed to the next scheduled stop.

Additional waiting time may only be provided at the driver's discretion when it does not negatively affect other scheduled passengers.

Repeated delays caused by a customer may result in:

Additional service charges
Route modifications
Loss of preferred pickup times
Suspension or termination of transportation services

Parents are encouraged to have children completely ready before the driver's scheduled arrival.

12. NO-SHOW POLICY

A "No-Show" occurs when:

The child is not present at the designated pickup location.
The child is unavailable after the five-minute waiting period.
The parent fails to notify Kidz Kab Express of the cancellation before the driver's arrival.
The driver cannot safely complete the pickup due to circumstances outside of the Company's control.

No-shows create unnecessary delays, increase operational costs, and affect service for other families.

If a scheduled pickup results in a no-show:

The scheduled transportation fee remains due.
An additional No-Show Fee may be assessed in accordance with the Company's current pricing schedule.
The trip will count toward any applicable monthly subscription package.

After three (3) no-shows within a rolling twelve (12)-month period, Kidz Kab Express reserves the right to suspend or terminate future transportation services at its sole discretion.

13. TRIP CANCELLATIONS

Parents understand that drivers reserve time specifically for scheduled trips.

To avoid unnecessary charges, cancellations should be submitted as early as possible.

The following cancellation policy applies:

More than 24 hours before pickup: No cancellation fee.
Less than 24 hours before pickup: A $35 cancellation fee.
Within six (6) hours of pickup: A $45 cancellation fee.

If the driver has already arrived at the pickup location before receiving notice of cancellation, the trip may be treated as a No-Show and additional fees may apply.

Kidz Kab Express reserves the right to waive cancellation fees in extraordinary circumstances, including severe medical emergencies or other situations deemed appropriate by management.

14. SUBSCRIPTION PLANS

Kidz Kab Express offers recurring monthly transportation subscription plans designed to provide families with dependable transportation throughout the school year.

Subscription plans include a predetermined number of trips each month based on the selected package.

Subscription plans automatically renew each billing cycle unless cancelled in accordance with this Agreement.

Trips included in a monthly subscription:

Are valid only during the applicable billing period.
Have no cash value.
May not be transferred to another family.
May not be exchanged for future services.
Do not roll over into future billing periods.

Unused trips resulting from:

Student absences
Vacations
School holidays
School closures
Inclement weather
Illness
Parent cancellations
No-shows

will not be credited, refunded, or carried over into future months.

Monthly pricing is based on one child unless otherwise stated. Additional children may be added to the subscription at the Company's current published rates.

Subscription availability is limited.

Cancelling a subscription may result in the permanent loss of the family's reserved transportation schedule.

Future availability cannot be guaranteed.

15. PAYMENTS & BILLING

All transportation fees must be paid electronically through the Kidz Kab Express website or another payment method approved by the Company.

Accepted payment methods currently include:

Visa
Mastercard
American Express
Other electronic payment methods approved by Kidz Kab Express

Cash and personal checks are not accepted unless expressly authorized by the Company.

Parents authorize Kidz Kab Express to automatically charge the payment method on file for:

Monthly subscription fees
Registration fees
Cancellation fees
No-show fees
Additional transportation services
Approved add-on services
Applicable taxes and processing fees, if required

Customers are responsible for maintaining accurate billing information at all times.

Failure to maintain valid payment information may result in interruption or suspension of transportation services.

16. LATE PAYMENTS & DECLINED TRANSACTIONS

Monthly subscription payments are due on the scheduled billing date established during enrollment.

If a payment is declined for any reason, the customer agrees to promptly update their payment information.

The following fees may apply:

Declined Payment Fee: $35.00
Late Payment Fee: $35.00

If payment remains outstanding beyond three (3) calendar days after the due date, an additional $10.00 per day may be assessed until the outstanding balance is paid in full.

Kidz Kab Express reserves the right to:

Suspend future transportation services.
Cancel scheduled transportation.
Require full payment before additional services are provided.
Refer unpaid balances to collections or pursue any other lawful remedies available.

The Company may also recover reasonable costs associated with collecting overdue balances, including attorney's fees and court costs where permitted by law.

17. REFUND POLICY

Unless otherwise required by law, all payments made to Kidz Kab Express are non-refundable.

This includes, but is not limited to:

Registration fees
Monthly subscription payments
Cancellation fees
No-show fees
Administrative fees
Processing fees

Refunds will not be issued for:

Missed trips due to student absences.
Parent scheduling conflicts.
Vacations.
School holidays.
Inclement weather.
School closures.
Failure to use all trips included in a subscription package.

Any exceptions to this policy are made solely at the discretion of Kidz Kab Express and shall not establish a precedent for future requests.

18. HOLIDAYS & SCHOOL CLOSURES

Kidz Kab Express observes designated holidays throughout the calendar year.

Transportation services will not be provided on Company-observed holidays unless otherwise announced.

The Company generally follows the Charles County Public Schools calendar for delays, early dismissals, and school closures. However, Kidz Kab Express reserves the right to modify its operating schedule based on business needs, safety concerns, weather conditions, or other operational factors.

Transportation services may also be suspended due to:

Federal holidays
Severe weather
State emergencies
Road closures
Natural disasters
Government restrictions
Other events beyond the Company's reasonable control

The inability to provide transportation due to these circumstances does not constitute a breach of this Agreement and does

not entitle customers to refunds, credits, or replacement trips.

19. INCLEMENT WEATHER POLICY

The safety of our passengers, drivers, and community is our highest priority. Kidz Kab Express closely monitors weather conditions and reserves the right to delay, modify, suspend, or cancel transportation services whenever road or weather conditions are deemed unsafe.

While Kidz Kab Express generally follows the operating decisions of Charles County Public Schools regarding delays and closures, the Company reserves the right to make independent decisions based on actual road conditions, driver safety, and local weather conditions.

Transportation services may be delayed, modified, or canceled due to:

Snow or ice
Flooding
Hurricanes or tropical storms
Tornado warnings
Severe thunderstorms
Excessive heat
Dense fog
Road closures
Hazardous driving conditions
Emergency declarations
Any other circumstance that could compromise the safety of passengers or drivers

Whenever possible, parents will be notified through email, text message, the Kidz Kab Express mobile app, or by telephone.

Transportation delays or cancellations due to weather are not eligible for refunds, credits, or replacement trips.

20. ROUTE CHANGES & SCHEDULE MODIFICATIONS

To provide efficient and reliable transportation, Kidz Kab Express periodically reviews and adjusts routes based on enrollment, traffic patterns, school schedules, driver availability, and operational efficiency.

The Company reserves the right to:

Modify pickup times.
Modify drop-off times.
Adjust routes.
Reassign drivers.
Combine routes when appropriate.
Change pickup order.
Adjust estimated arrival times.

Parents will be notified of significant route changes as far in advance as reasonably possible.

Requests for permanent schedule changes should be submitted as early as possible. Approval is subject to route availability and operational feasibility.

Same-day schedule changes cannot be guaranteed and may result in additional charges.

21. DRIVER SUBSTITUTIONS

Kidz Kab Express understands that consistency is important for children and their families. Whenever possible, we strive to assign the same driver to recurring transportation routes.

However, parents acknowledge that driver assignments are not guaranteed.

Drivers may be substituted due to:

Illness
Personal emergencies
Vacation
Vehicle maintenance
Scheduling conflicts
Training
Safety concerns
Operational needs
Company discretion

All substitute drivers must meet the same Company qualifications, background screening requirements, licensing standards, insurance requirements, and safety expectations as regularly assigned drivers.

Driver substitutions do not constitute grounds for cancellation, refund, or breach of this Agreement.

22. EMERGENCY PROCEDURES

In the event of an emergency, Kidz Kab Express will take all reasonable steps necessary to protect the safety and well-being of every passenger.

Emergency situations may include, but are not limited to:

Vehicle accidents
Mechanical breakdowns
Medical emergencies
Dangerous weather conditions
Road closures
School emergencies
Security threats
Law enforcement activity
Natural disasters

When an emergency occurs, Kidz Kab Express may:

Contact emergency medical services (911).
Contact law enforcement.
Contact the child's parent or guardian.
Contact emergency contacts listed on the account.
Arrange alternate transportation when appropriate.
Delay or suspend transportation until conditions are safe.

Parents authorize Kidz Kab Express to seek emergency medical assistance when immediate medical attention is reasonably believed to be necessary and the parent or guardian cannot be reached in a timely manner.

Any expenses related to emergency medical treatment remain the responsibility of the child's parent or legal guardian.

23. MEDICAL INFORMATION & SPECIAL ACCOMMODATIONS

Parents are responsible for informing Kidz Kab Express of any medical conditions, allergies, disabilities, behavioral concerns, or other circumstances that may affect a child's transportation.

Examples include, but are not limited to:

Food allergies
Asthma
Diabetes
Seizure disorders
Autism spectrum disorders
ADHD
Anxiety disorders
Mobility limitations
Hearing or vision impairments
Severe environmental allergies

Failure to disclose relevant medical information may limit Kidz Kab Express's ability to respond appropriately during an emergency.

Unless otherwise agreed to in writing, Kidz Kab Express drivers are not medical professionals and are not authorized to administer medications, injections, medical treatments, or specialized healthcare services.

Children requiring specialized medical transportation or continuous medical supervision may not be eligible for service.

24. CHILD CONDUCT POLICY

Every child deserves a safe, comfortable, and respectful transportation environment.

To maintain that environment, children are expected to:

Treat drivers and fellow passengers with courtesy and respect.
Remain seated with their seat belt securely fastened whenever the vehicle is in motion.
Follow all driver instructions immediately.
Use appropriate language.
Respect Company vehicles and equipment.
Keep hands, feet, and personal belongings to themselves.
Avoid excessive noise or disruptive behavior.

The following behaviors are prohibited:

Fighting
Bullying
Threats
Harassment
Profanity
Throwing objects
Spitting
Damaging property
Opening vehicle doors without permission
Distracting the driver
Possessing prohibited items

Depending on the severity or frequency of misconduct, Kidz Kab Express may:

Issue a verbal warning.
Issue a written warning.
Temporarily suspend transportation services.
Permanently terminate transportation services.

Serious safety violations may result in immediate removal from the transportation program without prior warning.

25. PARENT CODE OF CONDUCT

Kidz Kab Express is committed to fostering a respectful, professional, and safe environment for all families, drivers, contractors, and staff.

Parents, guardians, family members, and authorized contacts are expected to communicate respectfully with Company personnel at all times.

The following behaviors are strictly prohibited:

Verbal abuse.
Harassment.
Threatening language.
Intimidation.
Discrimination.
Physical aggression.
Profanity directed toward staff or drivers.
Harassing phone calls, emails, text messages, or social media communications.
Attempting to interfere with Company operations.
Encouraging children to violate Company policies.
Making knowingly false accusations against drivers or staff.

Kidz Kab Express maintains a zero-tolerance policy for violence, threats, harassment, or abusive conduct.

Any customer engaging in such conduct may have transportation services suspended or permanently terminated without prior notice.

When appropriate, Kidz Kab Express reserves the right to involve local law enforcement or pursue available legal remedies to protect its employees, contractors, passengers, and business operations.

26. NON-SOLICITATION OF DRIVERS & BUSINESS RELATIONSHIPS

Kidz Kab Express invests significant time, resources, and expense into recruiting, screening, training, scheduling, and supporting qualified transportation professionals. To protect these business relationships and ensure consistent service for all families, customers agree to the following:

During the time a customer receives services from Kidz Kab Express and for a period of twelve (12) months following the termination of services, customers, parents, guardians, family members, or any individual acting on their behalf shall not:

Directly or indirectly hire, solicit, contract with, or otherwise engage any current Kidz Kab Express driver or contractor to provide private transportation services outside of Kidz Kab Express.
Encourage, persuade, or induce any Kidz Kab Express driver or contractor to terminate or reduce their relationship with the Company.
Request transportation services from a Kidz Kab Express driver outside of the Company's scheduling and payment systems.
Offer compensation, gifts, incentives, or employment opportunities intended to bypass Kidz Kab Express.
Attempt to establish a private transportation arrangement using information obtained through Kidz Kab Express.

Any transportation services provided by Kidz Kab Express drivers must be scheduled and paid for through Kidz Kab Express unless the Company provides prior written authorization.

Nothing in this section prevents a driver from independently deciding to end their relationship with Kidz Kab Express or accepting employment elsewhere. However, customers agree not to actively recruit or solicit drivers while this Agreement remains in effect or during the twelve (12) months following the end of service.

Violation of this provision may result in the immediate termination of transportation services. Kidz Kab Express also reserves the right to pursue any remedies available under applicable law for damages resulting from a violation of this section.

27. VEHICLE SAFETY & OPERATIONAL STANDARDS

Kidz Kab Express is committed to providing transportation in vehicles that meet applicable legal requirements and Company safety standards.

All vehicles used to provide transportation services must:

Be properly registered.
Maintain all legally required insurance coverage.
Pass any inspections required by law or Company policy.
Be maintained in safe operating condition.
Be kept reasonably clean and free of hazards.
Display approved Kidz Kab Express identification when required by the Company.

Drivers are prohibited from:

Operating a vehicle while impaired by alcohol, illegal drugs, or any substance that affects safe driving.
Using handheld electronic devices while operating a vehicle except as permitted by law.
Smoking, vaping, or using tobacco products while transporting passengers.
Allowing unauthorized passengers in the vehicle during scheduled transportation services without prior Company approval.

Seat belts must be worn by all occupants whenever the vehicle is in motion.

If a vehicle becomes unsafe to operate, experiences mechanical failure, or is involved in an accident, transportation services may be delayed, modified, or suspended until an alternate arrangement can be made.

28. VEHICLE BREAKDOWNS & TRANSPORTATION INTERRUPTIONS

Although Kidz Kab Express takes reasonable steps to maintain reliable transportation, unexpected mechanical issues may occasionally occur.

If a vehicle experiences a mechanical breakdown during service, Kidz Kab Express will make reasonable efforts to:

Ensure the immediate safety of all passengers.
Notify parents or guardians as soon as practicable.
Dispatch a replacement driver or vehicle when available.
Coordinate with emergency services if necessary.
Minimize transportation delays whenever possible.

Parents understand that certain delays are beyond the Company's control.

Transportation interruptions caused by mechanical failures, traffic accidents, road closures, or other unforeseen events shall not constitute a breach of this Agreement.

29. LOST & FOUND

Kidz Kab Express understands that children occasionally leave personal belongings in Company vehicles.

While drivers will make reasonable efforts to return misplaced items, Kidz Kab Express cannot guarantee the recovery of lost property.

The Company is not responsible for:

Lost backpacks
Electronics
Cell phones
Tablets
Jewelry
Eyeglasses
Clothing
School supplies
Musical instruments
Athletic equipment
Money
Personal belongings of any kind

Parents should promptly notify Kidz Kab Express if an item is believed to have been left in a vehicle.

Recovered property will generally be held for up to thirty (30) days before being donated, discarded, or otherwise disposed of in accordance with Company policy.

30. GPS TRACKING, SAFETY TECHNOLOGY & MOBILE APPLICATION

To enhance passenger safety, operational efficiency, and communication, Kidz Kab Express utilizes technology that may include GPS tracking, mobile applications, electronic scheduling systems, and digital communication platforms.

By using Kidz Kab Express services, parents acknowledge and consent to the Company's use of these technologies for legitimate business purposes.

These technologies may be used to:

Track driver routes.
Verify pickup and drop-off times.
Improve route efficiency.
Respond to emergencies.
Enhance customer service.
Investigate complaints.
Improve overall transportation safety.

Parents acknowledge that GPS information and trip data remain the property of Kidz Kab Express and may be retained in accordance with Company record retention policies.

The Kidz Kab Express mobile application is provided as a convenience to customers and may include driver information, trip details, notifications, account management features, and other services. Access to the application may be modified, suspended, or discontinued at the Company's discretion.

31. PRIVACY POLICY

Kidz Kab Express, LLC ("Company," "we," "our," or "us") values the privacy and security of our customers and is committed to protecting the personal information entrusted to us.

Information We Collect

In order to provide safe and reliable transportation services, Kidz Kab Express may collect information including, but not limited to:

Parent or guardian names
Child's name and date of birth
Home and mailing addresses
Telephone numbers
Email addresses
Emergency contact information
School and childcare information
Pickup and drop-off locations
Payment and billing information
Transportation schedules
Medical information voluntarily provided by the parent that may affect transportation safety
Communications between customers and Kidz Kab Express
GPS or trip-related information generated through our transportation operations or mobile application

How We Use Your Information

Your information is used solely for legitimate business purposes, including:

Scheduling transportation services
Communicating with parents and guardians
Processing payments
Maintaining customer accounts
Responding to emergencies
Improving our services
Meeting legal and regulatory obligations
Providing customer support
Sending important transportation-related notifications

Information Sharing

Kidz Kab Express does not sell, rent, or trade customer personal information to third parties for marketing purposes.

Information may be shared only when necessary:

With authorized Kidz Kab Express personnel or approved contractors to provide transportation services.
With payment processors to complete authorized transactions.
When required by law, court order, subpoena, or governmental authority.
When necessary to protect the health, safety, or welfare of a child, driver, employee, or the public.

Data Security

Kidz Kab Express takes reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect all personal information, no electronic storage or internet transmission can be guaranteed to be completely secure. Customers acknowledge this inherent risk when using electronic services.

Updating Your Information

Parents are responsible for keeping all contact information, emergency contacts, and other account information current. Failure to maintain accurate information may delay communications or impact transportation services.

32. ELECTRONIC COMMUNICATIONS

By registering for transportation services, creating an account, or using the Kidz Kab Express mobile application, you consent to receive electronic communications from Kidz Kab Express.

These communications may include:

Transportation confirmations
Pickup and drop-off notifications
Schedule updates
Billing reminders
Payment confirmations
Account notices
Safety alerts
Weather-related announcements
School closure notifications
Customer service communications
Updates regarding your transportation services

Electronic communications may be delivered by:

Email
SMS/Text Message
Telephone
Push notifications through the Kidz Kab Express mobile application
Other electronic methods approved by the Company

You are responsible for maintaining accurate telephone numbers, email addresses, and other contact information to ensure you receive important communications.

Kidz Kab Express is not responsible for missed communications resulting from outdated contact information, disconnected telephone service, blocked messages, full voicemail boxes, spam filters, or circumstances beyond the Company's control.

33. SMS MESSAGING TERMS (10DLC COMPLIANCE)

SMS Consent

By voluntarily providing your mobile telephone number and opting in to receive text messages from Kidz Kab Express, you expressly consent to receive SMS communications regarding your transportation services.

Your consent to receive text messages is not a condition of purchasing transportation services.

Types of Messages

Text messages may include, but are not limited to:

Pickup reminders
Driver arrival notifications
Schedule confirmations
Transportation updates
Billing reminders
Payment notifications
School delay or closure notices
Weather alerts
Emergency notifications
Customer service responses
Service announcements

Kidz Kab Express does not send unsolicited marketing text messages without your prior consent.

Message Frequency

Message frequency varies depending on your transportation schedule, account activity, and communications requested by you.

Message & Data Rates

Standard message and data rates may apply according to your wireless carrier's service plan. Customers are responsible for any charges imposed by their mobile service provider.

Opting Out

You may opt out of receiving

gency SMS communications at any time by replying STOP to any text message from Kidz Kab Express.

After opting out, you will receive one final confirmation message confirming your request.

Please note that opting out of non-emergency text messages may limit our ability to communicate important service updates. Certain safety-related or legally required communications may still be provided through other available contact methods.

Need Assistance?

For assistance regarding text messaging services, reply HELP to any Kidz Kab Express text message or contact our office directly.

Phone: (240) 801-5439

Privacy Commitment

Your mobile phone number and SMS consent information will be used solely for purposes related to providing transportation services and customer support.

SMS consent is never shared with or sold to third parties or affiliates for marketing purposes.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of text messages depends upon your wireless provider, signal availability, and other factors outside the control of Kidz Kab Express.

33. CUSTOMER ACKNOWLEDGMENT & ELECTRONIC ACCEPTANCE

By selecting the checkbox indicating "I have read and agree to the Kidz Kab Express Parent & Guardian Service Agreement, Terms & Conditions, and Transportation Policies", creating an account, registering a child for transportation services, purchasing transportation services, or using the Kidz Kab Express mobile application, you acknowledge and agree to the following:

I certify that I am at least eighteen (18) years of age.
I certify that I am the parent, legal guardian, or an individual with the legal authority to register the child(ren) listed on my account for transportation services.
I acknowledge that I have carefully read and understand this Parent & Guardian Service Agreement in its entirety.
I understand and agree to comply with all Kidz Kab Express policies, procedures, safety requirements, payment terms, and operational guidelines contained within this Agreement.
I certify that all information I have provided during the registration process is true, complete, and accurate to the best of my knowledge.
I understand that it is my responsibility to notify Kidz Kab Express promptly of any changes to my contact information, emergency contacts, pickup or drop-off locations, school information, medical information, custody arrangements, or any other information that may affect transportation services.
I understand that transportation services are subject to driver availability, weather conditions, traffic, school schedules, operational requirements, and other circumstances beyond the Company's reasonable control.
I acknowledge that Kidz Kab Express reserves the right to modify routes, schedules, pickup times, driver assignments, and transportation procedures when necessary to maintain safe and efficient operations.
I understand that failure to comply with this Agreement may result in additional fees, temporary suspension of services, or permanent termination of transportation services in accordance with the policies outlined herein.
I understand that my electronic acceptance of this Agreement has the same legal force and effect as my handwritten signature and constitutes my legally binding agreement to these Terms and Conditions to the fullest extent permitted by applicable law.

34. INTELLECTUAL PROPERTY

All content, materials, and intellectual property associated with Kidz Kab Express, LLC are owned by or licensed to Kidz Kab Express and are protected by applicable copyright, trademark, and other intellectual property laws.

This includes, but is not limited to:

The Kidz Kab Express name
Company logos and branding
Website content
Mobile application content and functionality
Photographs, graphics, and images
Videos and promotional materials
Marketing materials
Forms and documents
Policies and procedures
Transportation schedules and routing systems
Business methods and operational processes
Text, graphics, designs, layouts, and other original content created by or for Kidz Kab Express

Except as expressly permitted in writing by Kidz Kab Express, no person may:

Copy, reproduce, modify, or distribute Company materials.
Use the Kidz Kab Express name, logo, or branding in any manner that suggests affiliation or endorsement.
Republish, sell, license, or commercially exploit any Company content.
Reverse engineer, copy, or attempt to recreate the Company's scheduling systems, operational methods, mobile application, or proprietary business processes.
Remove or alter any copyright, trademark, or proprietary notices.

Parents and customers are granted a limited, non-exclusive, non-transferable license to access and use the Kidz Kab Express website and mobile application solely for managing their transportation services.

Nothing in this Agreement transfers ownership of any intellectual property rights from Kidz Kab Express to any customer.

Unauthorized use of the Company's intellectual property may result in suspension or termination of services and may subject the offending party to legal action to the fullest extent permitted by law.

By electronically accepting this Agreement, you acknowledge that you have had the opportunity to review this document, ask questions before registering, and voluntarily agree to be bound by all terms contained herein.

Kidz Kab Express, LLC

Thank you for choosing Kidz Kab Express for your family's transportation needs. We are committed to providing safe, dependable, and professional transportation services while treating every child with the care, respect, and attention they deserve.

Serving the Waldorf, White Plains and La Plata Area

Celebrating 11Years of Service!

34. INTELLECTUAL PROPERTY

Serving the Waldorf, White Plains and La Plata Area

34. INTELLECTUAL PROPERTY

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